1. Estimated Delivery Time
We strive to deliver your orders within the estimated timeframes provided during the checkout process. However, please note that delivery times are estimates and may vary based on factors such as location, product availability, and shipping method.
2. Shipping Charges
Shipping charges are calculated based on the shipping destination, selected shipping method, and order weight or dimensions. These charges will be clearly displayed and itemized during the checkout process before you finalize your purchase.
3. Shipping Methods
We offer a variety of shipping methods to accommodate your preferences. These methods may include standard shipping, expedited shipping, and international shipping. The availability of shipping methods may vary depending on your location.
4. Tracking Information
4.4.1. For most orders, we provide tracking information that allows you to monitor the status and location of your shipment. You will receive an email notification with tracking details once your order has been dispatched.
4.5. Delivery Address
You are responsible for providing accurate and complete delivery address information during the checkout process. We are not liable for delays or non-delivery caused by incorrect or incomplete address information.
6. Delays and Non-Delivery
While we make every effort to deliver your orders within the estimated timeframe, there might be circumstances beyond our control that lead to delays or non-delivery. These circumstances may include, but are not limited to, weather conditions, customs clearance delays, and carrier disruptions.
In the event of significant delays or non-delivery, we will work closely with you to investigate and resolve the issue. Please contact our customer support for assistance in such cases.
7. Signature Upon Delivery
Depending on the shipping method and carrier policies, a signature may be required upon delivery. This ensures the safe receipt of your order. If you are not available to sign for the delivery, the carrier’s instructions for rescheduling or arranging for pick-up should be followed.
8. International Shipping
For international orders, additional customs duties, taxes, and fees may be applied by the destination country’s authorities. These charges are beyond our control and are the responsibility of the recipient.
Customs regulations and import restrictions vary by country. It is your responsibility to be aware of these regulations and to ensure that the ordered products comply with them. We are not responsible for any issues arising from non-compliance with local customs regulations.